Tiếng ViệtThis privacy policy explains how we collect, use, and share your personal information when you access or make a purchase from Ecompay (referred to as the “Site”).
Information We Collect from the Site
When you visit the Site, certain information about your device is automatically collected, including details about your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Site, we collect information about the specific web pages or products you view, as well as the websites or search terms that refer you to the Site. This automatically collected information is referred to as “Device Information”.
We collect Device Information using various technologies:
- Cookies: Data files placed on your device or computer, often containing a unique, anonymous identifier. For more information about cookies and how to disable them, visit All About Cookies.
- Log Files: Record actions taken on the Site, collecting data such as IP address, browser type, ISP, referring/exit pages, and date/time stamps.
- Web Beacons, Tags, and Pixels: Electronic files used to record information about your browsing activity on the Site.
When you submit information through the Site, we collect certain information from you, including personal name, business name, address, email, phone number, and service needs. This information is referred to as “Consultation Information”.
In this Privacy Policy, “Personal Information” refers to both Device Information and Consultation Information.
How We Use Your Personal Information
We use the Consultation Information collected to enable our consultants to accurately address your needs, optimize consultation time, and select appropriate services.
Device Information is used to screen for potential risk and fraud (particularly your IP address) and to improve and optimize the Site’s performance. This includes generating analytics on how customers browse and interact with the Site, as well as assessing the success of our marketing and advertising campaigns.
Sharing Your Personal Information
We share your Personal Information with third-party service providers to help us use your Personal Information as described above. For example, we use Google Analytics to understand how customers use the Site. You can read more about how Google uses your Personal Information here and opt out of Google Analytics here.
Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.
Behavioral Advertising
Your Personal Information may be used to deliver targeted ads or marketing information that we believe may interest you. For more details on how targeted advertising works, visit the Network Advertising Initiative’s educational page here.
You can opt out of targeted advertising through the following links:
Additionally, you can visit the Digital Advertising Alliance opt-out portal here.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices in response to Do Not Track signals from your browser.
Data Retention
We retain your order information to fulfill your order through the Site unless you request that we delete this information.
Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.
Information Beyond the Site
Personal information exchanged or provided beyond the Site will still comply with the Terms of Service and Privacy Policy. However, the methods and purposes will be agreed upon by both parties before the information is used.
All such agreements act as separate Terms that both parties are obliged to adhere to.
Contact Us
For more information about our privacy practices, questions, or complaints, please contact us via email at [email protected].